Frequently asked questions

Trust tiers, Trust Check, Instant, and how the hash-based trust network works.

What is a trust tier?
The server computes a tier from votes and other signals: Observation (new or few votes), Soft trust, Confirmed, or Flagged. No human decides — it’s algorithmic. Higher tier means more unique voters, positive ratio, time span, and often geographic spread. See Trust Check and the extension for the result.
What can I check?
Domain or URL, email, phone number, IBAN, or any text. You enter the value; the system hashes it (no plain data stored) and shows community trust: plus/minus counts and tier.
What is Trust Check?
A trust check + voting tool. You enter a label (domain/link/email/text), optionally pick a suggested label (Wikipedia/Wikidata), then see the current score and vote. Uses opaque IDs where possible; servers and WebSockets still coordinate Space flows — see Privacy Policy for PII (Personally Identifiable Information). Use it from the Trust Check page or inside a Space.
What is a Space?
Private collaboration with a code or link — chat, files, video, and Trust Check when enabled. Open Space under Connect. Free solo: one-time link. Community Space (paid license): reusable link for teams. Legacy entry: Quick Space.
What is Quick Space?
Quick Space at /space/ is the free solo entry — one-time link, chat, video, files. For the full Connect app (saved sessions, My Labels), use Space. Need a reusable team link? See Community Space (paid, link tied to license).
What is the Connect hub (/instant/)?
The Connect hub groups three apps: Space (chat, files, video), My Labels (private map of Spaces, devices, Find names — optional cloud sync), and Find Som (ring and locate devices). The menu label Instant opens this hub — not the same as Quick Space at /space/.
What is Find Som?
Register a Find name on your device, then ring or locate it from another device — compass, map, and native alerts when the app is installed. Open Find Som or download from Downloads.
What is My Labels?
Your private map of Spaces, devices, and Find labels — stored on your device. Optional encrypted cloud sync when you change phones (from €4.99/year). Open My Labels.
How do I vote (trust or warn)?
From Trust Check or the browser extension: after you see a result, vote +1 (trust) or -1 (warn). The extension sends an opaque client ID — no email or name. Rate limits apply (e.g. 5 votes per hour per IP).
Is my data stored?
Trust checks use hashes and aggregates where designed that way. We still run servers (APIs, WebSockets, logs) and optional telemetry with retention; the contact form can include PII (Personally Identifiable Information) if you type it. See the Privacy Policy for what is collected and exceptions.
How does Space chat/video work? Is media relayed by the server?
Chat, video, and screen sharing in Space often use P2P (WebRTC) when networks allow, but our servers still participate in signaling, join, session setup, and related APIs. Trust Check in a session coordinates over our WebSocket service when enabled. This is a technical description, not legal advice; see the Privacy Policy for PII (Personally Identifiable Information).
Can I use the trust API from my site?
Yes. GET /trust?hash=... and GET /api/trust?hash=... return plus1, minus1, tier, totalVotes. POST /vote-hash accepts hash, vote, and an opaque clientId. See the project docs (API-PUBLIC-TRUST.md). For browser calls from another domain, the server may need to allow your origin (CORS).
I can’t join / “No free seats”
Licensed team sessions have a max participants limit. If the session is full, the server rejects the join. Try a new Space link or ask the admin to increase the limit.
Where do I get the browser extension?
From the homepage or Tools, open Extensions and pick your browser store (Chrome, Edge, Firefox, Opera). Developers can load the unpacked folder from the repo (Chrome/Edge: extensions/chrome-edge-opera/, Firefox: extensions/firefox/).

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